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Brand New Machine Build + Premiere Pro Not Opening Existing Projects

New Here ,
Nov 15, 2022 Nov 15, 2022

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I have just built a brand new PC and when trying to open existing PP projects software stops around 75% of the opening loading bar. I have tried importing into a clean project and it crashes PP too, I have tried rolling back to a later version of PP and still the same issue. This happens with or without plugins installed.

 

PC -

Windows 11

Asus ROG MIXIMUS Z790 HERO

13th Gen Intel i9-13900K

128Gb RAM

NVIDIA GeForce RTX 3080 Ti

TOPICS
Crash , Error or problem , Freeze or hang

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Adobe Employee ,
Nov 15, 2022 Nov 15, 2022

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Hey Will,

 

Welcome to the community, and sorry for the issue. Could you let us know in which version of Premiere Pro was the projects created? Do you see any error codes or messages while importing your old project to a new one? Try launching Premiere Pro > Window > Workspaces and uncheck Import Workspace from Projects, and see if that makes any difference.

 

Thanks,

Ishan

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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LATEST

Which graphics driver is installed?

Make sure you have the Studio Driver, not the Game Driver.

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