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Bug écran noir Monitor Premiere Pro

Community Beginner ,
Apr 11, 2025 Apr 11, 2025

Bonjour,

Hier mon retour Première Pro, aussi appelé Monitor, est devenu complètement noir. Je n'ai fait aucune manipulation particulière. Il s'est "éteint" et depuis je ne peux plus faire de montage. Lorsque je déroule la séquence il y a le son mais pas d'images. 

J'ai beau :

- Désinstaller plusieurs fois Première Pro en supprimant les préférences.

- Supprimer le Cache

- Passer sur une autre version de Première Pro

- Basculer sur l'Accélération GPU Mercury.

- Je ne peux pas non plus exporter (voir capture d'écran n°2)

Rien ne change, mon logiciel est tout simplement inutilisable...

 

J'espère que quelqu'un saura me trouver une solution, merci d'avance pour l'aide ! 

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correct answers 1 Correct answer

Community Beginner , Apr 11, 2025 Apr 11, 2025

Merci beaucoup pour vos réponses, finalement, le problème s'est réglé de lui même en ouvrant le projet sur un autre PC. 

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Community Expert ,
Apr 11, 2025 Apr 11, 2025

Never easy to troubleshoot premiere problems from a distance so please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and if you have any 3rd party plugins installed for Premiere... Also, sequence settings and clip properties can also help. Although you can throw almost any format into premiere, some formats can be problematic, particularly on an underpowered system.

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Community Expert ,
Apr 11, 2025 Apr 11, 2025

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

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Community Expert ,
Apr 11, 2025 Apr 11, 2025

Try turning off Hardware encoding in the Video tab of the export settings.

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Community Beginner ,
Apr 11, 2025 Apr 11, 2025

Merci beaucoup pour vos réponses, finalement, le problème s'est réglé de lui même en ouvrant le projet sur un autre PC. 

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Community Expert ,
Apr 11, 2025 Apr 11, 2025

Does it now work on the original computer?

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Community Beginner ,
Apr 11, 2025 Apr 11, 2025
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Yes perfectly ! 

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