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Bug after updating to Windows 11

New Here ,
Aug 19, 2021 Aug 19, 2021

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Hello, my Premiere Pro keep glitching and i can't use it properly (video of the bug attached)
The problem came after i updated my Windows to Windows 11

I hope someone could fix my problem, thank you in advance

 

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Error or problem, Performance

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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Hola rezafahlevi, lo que te sugiero en este caso es que reinicies el  programa usando los comandos ALT + SHIFT + CTRL (mientras estan presionados) inicias el programa para dejarlo como si recien lo hubieras instalado (esto no borra tus proyectos) luego vacia tu cahe de medios y reinica nuevamente.
Eso deberia solucionar tus problemas.

Saludos 

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New Here ,
Oct 31, 2021 Oct 31, 2021

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This issue must be because of corrupt preferences of Application irrespective of the OS version and Premiere Pro version.
Follow these steps to reset the preferences of Premiere Pro application:

For Windows system:
Please open Task Manager either by searching it from Windows search bar in the bottom left corner or by pressing Ctrl + Shift + Esc to open Task Manager. Then close all the Adobe and Creative Cloud related processes running in the background which may include Creative Cloud Desktop Application, Adobe CEF Helper, CC Libraries, Creative Cloud helper, Creative Cloud Notification, AdobeIPC Broker. Make sure you end AdobeIPC Broker at last. Please let me know once done. 
 
 
1. Press Window key + R (To open Run dialog box) >> Type %appdata% in Run box >> Ok >> Adobe >> There you will find a folder of Premiere Pro. Please rename it as Premiere Pro.old 
2. Then click n Documents in the left side bar >> Adobe >> Here you will find another Premiere Pro Folder. Rename it as Premiere Pro.old 

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