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BUG, broken export, Mac mini M1

New Here ,
Mar 10, 2022 Mar 10, 2022

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Hello! 


I'm using the Mac mini M1 - 16GB computer for a while now and it seems to be making the same problem when exporting in H.264.

Most of the times my exports turn out fine, but from time to time they are broken, as you can see in the picture. I have no explanation to this, since I've been using the same settings for export on my PC (using the same footage) and everything was fine. Am I missing something here?

 

The strange thing is that I tried to export 3 times in a row the same sequence with the same settings, the first two were having this problem, the third turned out fine. 

Does anyone have any explanation ? 

Thank you in advance. 🙂

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Error or problem , Export

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New Here ,
Mar 10, 2022 Mar 10, 2022

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01_Vaptech_TESTIMONIAL.00_04_18_04.Still005.jpg

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Adobe Employee ,
Mar 10, 2022 Mar 10, 2022

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Hi there,

 

Sorry to hear about this. Is this happening specifically with H.264 or with other formats as well? Also, have you tried running the app in Rosetta mode to check if it's exporting properly?

 

Thanks,

Sumeet

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Adobe Employee ,
Apr 09, 2022 Apr 09, 2022

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Hi @NEWE ,

 

Sorry for this problem. We have done some export improvements in the latest beta builds. You can download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta).

https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

Please try and let us know how it goes in the beta build. If you still see this issue in beta builds, please share your original footage & export settings. We will check it at our end and take quick action.

 

Thanks,
Mayjain

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LEGEND ,
Apr 09, 2022 Apr 09, 2022

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Are you able to change Mercury playback engine to software only? It may be dimmed on your M1, however.

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New Here ,
Aug 09, 2022 Aug 09, 2022

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I have the same problem even if i export in PRORES.  Anyone can help me? I've tried everything, i've just create a new project, a new timeline and nothing different happens.

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