BUG - Dynamic Link Window Pop-up not appearing

Community Beginner ,
Feb 15, 2022 Feb 15, 2022

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Whenever I try to Import an After Effects Composition into a Premiere Project by going into File > Adobe Dynamic Link > Import After Effects Composition, no window appears and Premiere freezes, making the windows chime sound when I try to click anything. If I press Alt+F4, I can continue using Premiere, which indicates that the pop-up window is opening somewhere but I can't access it. I'm using a secondary screen so that might have been the trigger of the problem, but now even when I'm not using the second screen I still can't find the window.

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Error or problem , Freeze or hang , Import

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correct answers 1 Correct answer

Community Beginner , Feb 23, 2022 Feb 23, 2022
I found the solution here: https://community.adobe.com/t5/premiere-pro-discussions/dynamic-link-window-missing/m-p/9041212#M78684 Rename these Adobe folders to solve the issue. You may have to use Resource Monitor to close all of the Adobe processes or use another windows sign-in account to rename them.

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Adobe Community Professional ,
Feb 16, 2022 Feb 16, 2022

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Is it the same if you switch to another workspace?

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Community Beginner ,
Feb 16, 2022 Feb 16, 2022

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Yes, it is, unfortunately.

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Participant ,
Feb 16, 2022 Feb 16, 2022

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First try our professional advice if it not work you can try this

1. Please add your pc spec like 

Ram , processor and graphic card details 

2. I have found a similar forum 

https://community.adobe.com/t5/premiere-pro-discussions/adobe-dynamic-link-keeps-loading-and-freezes...

I

They mentioned that updating graphic card driver fixed their issue so give it a try 

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Community Beginner ,
Feb 16, 2022 Feb 16, 2022

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I don't see how adding my specs could help solve the issue. In any case, I've made sure my drivers are up to date, but the problem still persists.

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Participant ,
Feb 16, 2022 Feb 16, 2022

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  • For example people might run adobe in low end pc or some time pc that are not supported by adobe so what many experts here ask the spec and so i asked you to add it. Since premiere pro is freezing , i suspected that it might be issue with pc so i requested or asked you to add spec details. Hope now its clear for you 

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Community Beginner ,
Feb 23, 2022 Feb 23, 2022

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I found the solution here: https://community.adobe.com/t5/premiere-pro-discussions/dynamic-link-window-missing/m-p/9041212#M786...

 

Rename these Adobe folders to solve the issue. You may have to use Resource Monitor to close all of the Adobe processes or use another windows sign-in account to rename them.

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