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Bug or Feature? Sometimes can't resize clips in Program Monitor

Community Beginner ,
Feb 20, 2018 Feb 20, 2018

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This issue has been affecting me for MONTHS. Sometimes, seemingly randomly, I won't be able to resize or move a clip in the Project monitor, the box / guides to do so will disappear. This only way to fix this is to do something else that doesn't require resizing and hope it returns to normal later, or to restart the program, both of which aren't ideal and have cost me tons of time due to this happening so often.

I was able to recreate this in a few minutes using some random footage I found on my Desktop: PREMIERE RESIZE & MOVE BUG - YouTube

It's also important to note that I never had this issue with Premiere 2017 EVER, it was only when I switched to 2018 that this is affecting me. I can still use 2017 but I want to be able to utilize the new VFR support as well as a few other features, and I see others using 2018 without any problems, so whats going on with mine?

I've reinstalled the program multiple times, reinstalled Windows entirely formatting my drive multiple times, changed pretty much every setting I can think of in the software and windows, and the issue still persists.

I'm wondering if this is a feature I'm unaware of and not using correctly, such as one which will lock the movement of the object and I'm somehow accidentally activating it?

Sometimes random settings can affect Premiere, such as previously I was having performance issues and for some reason disabling "Fade or slide ToolTips into view" in Windows performance options fixed that for me, I was wondering if there would be a similar fix for this.

This makes it literally impossible for me to edit properly in Premiere Pro 2018, so any help is appreciated, thanks.

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correct answers 1 Correct answer

Adobe Employee , Feb 22, 2018 Feb 22, 2018

beefweef​: Looks bad. Post the bug here and reference this forum post: Feature Request/Bug Report Form

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Adobe Employee ,
Feb 20, 2018 Feb 20, 2018

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Hi jonnyp98423184,

Sorry for the issue. Are you using any custom workspaces created in Premiere Pro CC 2017 version?

If yes, reset the workspaces & test.

If the issue still persists, follow the steps:

1. Go to the following location in the machine

     In Windows, C:\Users\UserName\Documents\Adobe\Premiere Pro\12.0

2. Rename the 12.0 folder to Old_12.0

3. Launch Premiere Pro, Create a new project(do not open Old projects)

     In Menu bar, Window > Workspace > Uncheck Import Workspace from Projects.

4. Open the old project & check the issue.

Note: you will lose all custom workspaces.

Let us know the status.

Thanks,

Vidya

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Community Beginner ,
Feb 20, 2018 Feb 20, 2018

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Hello Vidya,

I have tried the above actions, as well as completely removing everything and starting fresh (new project, new workspace etc.) and the issue still persists. It appears to have something to do with slicing a clip and then trying to resize it, as I don't have this issue when simply resizing different clips, only the same clip which has been split.

Please let me know if there are any other possible solutions I could try, but thanks for your time anyway.

-Jonny

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Community Beginner ,
Feb 22, 2018 Feb 22, 2018

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I'm experiencing a similar issue. I nest sequences and completely lose the ability to resize from the Effect Controls tab using Video Effects.  As seen here, I have my nested sequence selected, but no option to resize at the top-left.

Screen Shot 2018-02-22 at 2.58.36 PM.png

However, when I click the footage in the original timeline, I have the ability to resize.  Not looking for a workaround. Looking for a bug fix.

Screen Shot 2018-02-22 at 3.00.18 PM.png

I have crop and resize presets I'm unable to use. This is a DEADLY bug! Help!

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Community Beginner ,
Feb 22, 2018 Feb 22, 2018

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I've reverted back to PP 2017.1, which is annoying as I would like to use the new features in 2018, but it's better than having an unusable program. We just have to hope fixes come out in future versions...

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Adobe Employee ,
Feb 22, 2018 Feb 22, 2018

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beefweef​: Looks bad. Post the bug here and reference this forum post: Feature Request/Bug Report Form

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Community Beginner ,
Feb 26, 2018 Feb 26, 2018

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To follow up with a weird "fix," my nested sequence either has captions embedded in the video file or has captions on a 2nd or 3rd video track... When I disabled the captions in the nested sequence, I was able to regain control of Motion and Video Effects.  Really odd.

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Enthusiast ,
Mar 08, 2018 Mar 08, 2018

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Yup, having this issue too...it appears that when a sequence contains a subtitle, video effects are completely disabled/removed. Bug report filed,

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New Here ,
Aug 01, 2018 Aug 01, 2018

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yes, this is a very serious bug. i just started using premier pro cc and really think it has a lot of problems. it seems completely unstable, and I have the resize bug that is totally annoying. it started after the trial ended and i paid for the subscription. the trial worked almost flawlessly, then the subscription install sent the entire program into bug land.

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New Here ,
Feb 01, 2020 Feb 01, 2020

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think i figured it out....click radio button in effects control and it gives you Program window control.

 

cheers

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Explorer ,
Feb 21, 2023 Feb 21, 2023

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Ths bug is still happening in 2023. Did anyone ever discover a solution or work around to get the resize function back without restarting Premiere?

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Community Beginner ,
Jun 05, 2023 Jun 05, 2023

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I would love to know too, I have a deadline tomorrow and the bug just happened the "motion" tab in effects control is gone all of the sudden, I can't go through and make a nested sequence out of every single clip....

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New Here ,
Feb 06, 2024 Feb 06, 2024

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I have found the resloution to this as I experienced this myself. As apparently Auto Reframe is applied, which means you are not able to edit the picture becuase that is on. Click the "Fx" next to motion. Once clicked, it should allow you to resize.

Screenshot 2024-02-06 at 10.34.12 AM.png

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