C100 Audio not working in PP 2022

[JP-PostMan]

I just shot an interview on my C100 mark 1. Openend the new Premiere, used media browser to find and import the footage. Neither the interview or any of the b-roll have any sound, including no sound in audio meters. Went back to Premiere 21, and using the same workflow the footage works fine

Windows 10

[R Neil Haugen]

This in the Source monitor? Do the Properties of the clips show no audio?

Neil

[JP-PostMan]

Source and Program monitors. Properties show audio

[Jeff Bellune]

Try setting your Default Audio Input to No Input in Preferences>Audio Hardware.

[Kartika Rawat]

Hi JP5CD8!

Sorry to hear that. Would you mind sharing some sample files with us to test?

Let us know.

Thanks,

Kartika

[JP-PostMan]

I'd be happy to share files, however in my experience audio isn't imported unless you have the entire folder from the C100, and use the media browser. Meaning sharing a single file wouldn't have audio regardless of bugs. So I'd be happy to share the entire 5 GB folder, I just need to know how to send

[R Neil Haugen]

Right ... that's a problem.

And your import process via MediaBrowser shoulda worked to. Huh.

But other media in that project have sound properly, I suppose.

Neil

[JP-PostMan]

Correct Neil, other media in the project have sound. Just the C100 footage that is an issue. I have tried creating new projects, clearing media cache, etc

[R Neil Haugen]

Funsies. Huh.

Neil

[chrisw44157881]

I saw another thread about this, where the sound didn't work in the new version but it worked in the old version. i'm thinking premiere might be trying to use a different fourcc video decoder in the updated version. Would this per chance happen to be AVC codec type? 

[JP-PostMan]

Yes it is AVCHD H.264. Also it will work randomly for a few moments and then stop working. No apparent thing is causing it to start and stop working

[Video241092008w1q]

I'm having this same issue. It's a giant hastle.

[JackAlexander]

Did you ever figure this out? Exact same issue here.

[JP-PostMan]

No, I just work out of CC21. Multicam works better in that version as well