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Cada vez que intento exportar, se queda congelado y el programa no responde

New Here ,
Feb 08, 2023 Feb 08, 2023

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Intento exportar vídeos para mi trabajo y cada vez que lo voy a exportar, avanza un 10/20% y ahí crashea, se queda congelado y no responde. No puedo exportar, y bloquea el programa.
He probado todos los formatos, diferentes vídeos, diferente todo, y nada.

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correct answers 1 Pinned Reply

Adobe Employee , Mar 18, 2024 Mar 18, 2024

Hello @José Manuel27288775q88r,

Thanks for the message. Are you still having this issue? It sounds just like a bug that was fixed around a year ago. Is that the case? If not, the team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
Mar 18, 2024 Mar 18, 2024

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Hello @José Manuel27288775q88r,

Thanks for the message. Are you still having this issue? It sounds just like a bug that was fixed around a year ago. Is that the case? If not, the team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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