came back to computer and have black program and preview monitor, no audio, renderer greyed out

New Here ,
Mar 08, 2022 Mar 08, 2022

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like i said, put my maxed out m1max down for a couple days and came back to an edit and have zero playback, no scrubbing no audio no messages nothing.   i can open a single video file but once i try and add the video to a current project it becomes black.      same issue when i start a new project and import the sequence im working on.         nothing had changed, i tried updating OSX, also moved to premiere 22.2.1 which didnt help.        any help would be appreciated 

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Crash , Error or problem , Freeze or hang

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Adobe Community Professional ,
Mar 08, 2022 Mar 08, 2022

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

 

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