• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Can't access my Premiere Pro working file after using a new macbook pro

New Here ,
Aug 31, 2022 Aug 31, 2022

Copy link to clipboard

Copied

 

After I've moved from my macbook pro 2019 to my macbook pro 2021. I can't access my working file thats on an online cloud drive (Onedrive). It was completely functional before but now I'm unable to access it on my new laptop. I tried looking up for solutions online but none them were able to fix my problem. 

However, I am able to access other PP working files and can create new projects which is odd. Anyone able to fix this issue? (error message screenshot attached).

 

Screen Shot 2022-09-01 at 1.58.47 pm.png

TOPICS
Error or problem

Views

21

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 01, 2022 Sep 01, 2022

Copy link to clipboard

Copied

LATEST

Can you open a brand new project and import your old project?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
promo
COLLABORATION TIPS

Powerful video collaboration and approval features newly integrated in Premiere Pro