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Can't click any drop down lists (E.g. file, edit, clip etc.) mouse constantly with small blue circle

New Here ,
Sep 02, 2021 Sep 02, 2021

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Hey everyone,

 

Just hoped on after a little break from editing, Loaded up a new project only to find my mouse cursor always in the "loading in background" state, Confused i just went on with my project to only them not be able to click on any drop down boxes, they apear for brief moments only to just close again and i cannot work on anything, 

 

I have done the usual.

- updated software to newest version

- Unistalled

- Restarted PC

- updated Drivers 

- opened new projects

- updated PC to newest windows version

 

This issue only happens when running PP

 

Running Windows 10 

video of my problem 

https://www.youtube.com/watch?v=F6zeDpG4lyI 

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Error or problem, User interface or workspaces

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Adobe Community Professional ,
Sep 03, 2021 Sep 03, 2021

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Did you use cleaner tool before reinstalling?

Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

 

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