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2

Can't delete essential graphics templates

Community Beginner ,
Mar 11, 2023 Mar 11, 2023

I'm trying to delete some duplicate essential graphics created myself, but can't.

I guess this is a bug, since after the confirmation of deletion, nothing happens even after I click on OK. Could anyone tell me where I can find the data stored? Maybe I open the data location and delete it.

videoEditor_UserX_0-1678524581753.png

videoEditor_UserX_1-1678524595626.png

 

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Community Beginner ,
Mar 11, 2023 Mar 11, 2023

I'm using 23.2. The latest one.

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Community Expert ,
Mar 11, 2023 Mar 11, 2023

Try from your library.

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LEGEND ,
Mar 11, 2023 Mar 11, 2023

I'd second Ann's comment. And as it doesn't 'refresh' many things until the program is closed and re-opened, you might try deleting, then closing and reopening.

 

Neil

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Adobe Employee ,
May 08, 2024 May 08, 2024
LATEST

Hello @videoEditor_UserX,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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