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Can't export project. Computer freezes before menu even pops up.

New Here ,
Oct 25, 2021 Oct 25, 2021

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What would be the cause of my computer freezing up right after I hit 'Export?' It's not even taking me to the menu box to make Export selections.

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Crash, Export, Freeze or hang

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Adobe Employee ,
Oct 25, 2021 Oct 25, 2021

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Hi EricSch!

Sorry to hear that. Could you share your system details (OS, CPU, RAM, GPU)? Also, what type of media files are you using (codec/ format, frame rate, frame size)?

 

Let us know.

Thanks,

Kartika

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New Here ,
Oct 25, 2021 Oct 25, 2021

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Kartika,

To answer your question: RAM and frame rate.

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