Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Can't import 4K video to Premiere Pro

New Here ,
Nov 13, 2021 Nov 13, 2021

Copy link to clipboard

Copied

I have a 4K video that I want to edit but I can't drag and drop or import the video. The video itself is an mp4 file but when I try to import it I get an error message that says "File uses unsupported video compression type av01". Can anyone help?

TOPICS
Editing, Import

Views

100

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 13, 2021 Nov 13, 2021

Copy link to clipboard

Copied

That is a particularly heavily compressed format that Pr doesn't accept. You would need to transcode to something it will work with in say ShutterEncoder or Handbrake.

 

Neil

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 14, 2021 Nov 14, 2021

Copy link to clipboard

Copied

I've heard of Handbrake. Is there a a way to convert to an compatible format without quality loss?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 15, 2021 Nov 15, 2021

Copy link to clipboard

Copied

LATEST

Between Handbrake and ShutterEncoder you should be able to convert without any noticeable loss of quality. ShutterEncoder has a much newer, easier to use interface actually.

 

But if transcoded at high Q bitrates you should not see any loss for a couple generations. In Handbrake, for instance, use a "near placebo" setting for compression.

 

Neil

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines