Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Can't import a AE File

New Here ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

I have this error message saying I have to install AE 2022 !! Which I have of course.

And I have issues (as many other users) with ME.

 

TOPICS
Crash, Error or problem, Import

Views

78

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

Maybe I am not as many other users: I dont have issues with AME.

Reinstall all 3 programs.

Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

Thanks for your message. I'll try that tomorrow 😞

Lucky you ! Some others have big issues with Media Encoder : https://community.adobe.com/t5/adobe-media-encoder-discussions/adobe-media-encoder-not-working/td-p/...

 

I'll keep you update.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

Sorry to hear your having trouble importing an AEP into Premiere Pro.

 

If you need to finish your edit as soon as possible, render the AE Compositions that you plan to use in Premiere Pro and then import the resulting video clips.

 

Then when you have more time circle back to troubleshooting what's happening.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

LATEST

Thanks. I'll have a look tomorrow and will let you know !

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines