• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Can't import files since update!

New Here ,
Aug 24, 2022 Aug 24, 2022

Copy link to clipboard

Copied

Hi,


Since updating all of my apps yesterday, I am trying to import a logo into a video i'm creating and just keeps coming up with errors. I have tried both importing the original jpg logo and another suggestion of saving the logo as a psd file and importing but nothing seems to work. Some help would be greatly appreciated.

 

Any other suggestions?

TOPICS
Editing , Error or problem , Import

Views

30

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 24, 2022 Aug 24, 2022

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 24, 2022 Aug 24, 2022

Copy link to clipboard

Copied

LATEST

Hi Sean,

Which version are you running? 22.6? Let me know.

 

Thanks,
Kevin

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines