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Can't import jpegs on 2020 update

New Here ,
Dec 06, 2019 Dec 06, 2019

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I am trying to import multiple jpegs into a project.  On my computer these are all very different imges.  When I import them, they all turn into the same image.  How can I get them each into my project?

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correct answers 1 Correct answer

Adobe Community Professional , Dec 09, 2019 Dec 09, 2019
Open the jpegs in Photoshop and save them as psd.  Then import into Premiere Pro.

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Adobe Community Professional ,
Dec 06, 2019 Dec 06, 2019

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Try deleting the Media Cache and Media Cache Files.

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New Here ,
Dec 09, 2019 Dec 09, 2019

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Just tried it and unfortunately I'm still having the same issue. (Good idea
though- I should have thought of that!)

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Adobe Community Professional ,
Dec 09, 2019 Dec 09, 2019

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Open the jpegs in Photoshop and save them as psd.  Then import into Premiere Pro.

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New Here ,
Dec 11, 2019 Dec 11, 2019

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That worked! Thank you so much!!
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New Here ,
Apr 08, 2021 Apr 08, 2021

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Why [edited by moderator] did they change this? This makes absolutely NO sense. Is this a Bug = Feature situation? So freaking annoying. 

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New Here ,
Apr 08, 2021 Apr 08, 2021

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Ok, I just tried doing this, and the error message when importing the PSDs is "The importer reported a generic error." When I try importing the jpg's, the error is " The video bit depth of this file is unsupported." Really Adobe? You don't support a freaking JPEG????????!!! 

 

This is in Pr Pro 2021.

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Explorer ,
Apr 24, 2021 Apr 24, 2021

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Yes, this obviously works, but it's just non-sense of a workflow, that we need to add an extra step. 

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New Here ,
Jul 26, 2021 Jul 26, 2021

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try opening the picture with paint then save it, still needs extra work but still faster than photoshop 🙂

 

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Community Beginner ,
Jul 31, 2021 Jul 31, 2021

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How is this an issue after upgrading to PP 2021 v15.4. Never had this issue for 5 years, upgrade to 15.4 and this. This is so frsutrating to not easily be able to import clients logo for my work. Adobe is fantastic but has so many ridiculous issues like this its becoming very frustrating as a business owner to use.

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New Here ,
Aug 18, 2021 Aug 18, 2021

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Just redownloaded the app. The fact that my images aren't visable and i need to cross all this red tape to import them is a joke. I'm going 2 try for another ten minutes, if not uninstal time.

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