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Can't install any Adobe app on my PC

New Here ,
May 30, 2024 May 30, 2024

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I just downloaded Creative cloud exe file but I can't open it up. It keeps pops up error message:

 

"Microsoft Edge can't read and write to its data directory:

 

C:\Users\...\temp\...\EBWebView"

 

I tried to reset setting for Microsoft Edge but still not working. Is there anyone had this problem before?

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Crash , Error or problem , Freeze or hang , Hardware or GPU

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New Here ,
Jul 11, 2024 Jul 11, 2024

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I am having the same issue with a user in an enterprise environment

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Community Expert ,
Jul 11, 2024 Jul 11, 2024

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Download to a different location.

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New Here ,
Sep 30, 2024 Sep 30, 2024

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I'm installing the Creative Cloud Desktop Application built with the Adobe Admin portal from a network location.  This is running the Creative_Cloud_Set-up.exe with no switches.

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New Here ,
Oct 01, 2024 Oct 01, 2024

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If it is from a network location, move it to the local machine and install it. I had similar issues when installing from a local server. Moved it to a local folder and it installed without a hitch.

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New Here ,
Jul 11, 2024 Jul 11, 2024

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I have the same issue... How did you solve it?

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New Here ,
Sep 24, 2024 Sep 24, 2024

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Login as the admin account and install then switch to user account.

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New Here ,
Sep 30, 2024 Sep 30, 2024

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I am logged in with an Admin account, same issue.

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Community Expert ,
Sep 30, 2024 Sep 30, 2024

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Try a different browser.

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New Here ,
Oct 01, 2024 Oct 01, 2024

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Make sure  it is local admin account not domain.

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