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Can't launch Premiere Pro (no matter the version)

New Here ,
May 08, 2024 May 08, 2024

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For over a month, i wanted to use Premiere Pro on my PC.

I downloaded it on my PC (with the latest version first).

Once it's installed, I tried to launch the software. the loading screen for a few seconds and then it disappears.

The app seems to close itself a few seconds after I tried to launched it.  I'm not able to use Premiere AT ALL !

 

Does anyone knows what could be the problem ? 

I've tried anything, all the research possible on the Internet to solve the issue and i've found nothing. 

When I say anything, i mean it. I tried to use an older version, deleted the cache manually, i tried to uninstall the entire Creative Cloud and reinstall it, reinstall Premiere Pro again and nothing changes.

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correct answers 1 Pinned Reply

Adobe Employee , Sep 19, 2024 Sep 19, 2024

Hello @Nathan372704079lpe,

Please provide the team details of your case. How do I write a bug report?

 

Thanks,
Kevin

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Adobe Employee ,
Sep 19, 2024 Sep 19, 2024

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Hello @Nathan372704079lpe,

Please provide the team details of your case. How do I write a bug report?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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