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Can't open my premiere pro projet / Message saying "Un problème inconnu s'est produit"

New Here ,
Sep 06, 2021 Sep 06, 2021

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Hello I can't open my premiere pro project. A message says "Un problème inconnu s'est produit". 

 

There is the same problem with my last auto-save. 

 

How can I open the project ? 

 

Thkans in advance

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Adobe Employee ,
Sep 07, 2021 Sep 07, 2021

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Hi there!

Sorry for the issue. We can get this checked. 

  • Can you provide your system details (OS, CPU, RAM, GPU)?
  • Does it happen with a specific project?
  • Have you tried opening your project on a fresh new project?

Let us know.

Thanks,

Kartika

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