Can't see mask shape

[kjh987]

Hi,

I can create a mask but I don't see the shape, the blue outline or the dots even if I select it on the effect panel, what should I do to make it visible?

Thanks,

Caroline

[Meg The Dog]

Make sure you click on (select) where it says Mask (#):

MtD

[kjh987]

I still doesn't see the blue outline...

Thanks

[Ann Bens]

Hold down shift + alt while opening Premiere.

See if that will help.

[ChickenBawkBawk]

What does SHIFT +  ALT do?

[Jim_Simon]

Show us.

[kjh987]

This is what I see...

[muhannad_alani]

File a bug report to adobe here

Feature Request/Bug Report Form

- did you tried to reset your Workspace to default, if yes

I would re-install and see if that will solve it, maybe its just missing files.

Muhannad,

[kjh987]

I tried to re-installed it but it didn't work, I will fill a bug report.

Thank you everyone.

[Ann Bens]

Did you do the shift+ alt thing?

Does it appear when turning off MPE hardware?

Which version of PPro is this?

[kjh987]

No, it does the same thing...

[Ann Bens]

Does the mask fail to appear on all effects including Opacity?

[kjh987]

Yes, no difference

[Ann Bens]

Still dont know which version and which OS.

[kjh987]

CC2017 and Windows 7

[Meg The Dog]

Are you sure the clip with the mask is selected in the timeline?

MtD

[Jim_Simon]

It would have to be, if he's selected the Mask in the Effect Controls Panel as stated.

[Robert M. Salmon]

Thank you!  I had my playhead positioned over the wrong clip

[Htet Wai Yan]

I've been looking for this solution for a long time and finally I can fix this...really thanks for your tips

[sebrame]

Having the same issue on 2017 here with the Opacity Effect - no mask outline/handles.

Trashed Preferences.

This is a fresh install from yesterday.

Happens with CUDA and without.

Asus P6X58D Premium

Core i7 950

24GB RAM

nVidia GeForce GTX 770(375.95)

Windows 7 Premium 64bit

System Drive(OS, Projects) - WD Caviar Black 500GB

2nd Drive(Pagefile, Media Cache) - SSD 150GB

Media Drive(Media Files, Previews) - 2TB RAID0 (4 - WD Caviar Black 500GB drive)

Matrox MX02 Mini

Adobe CC (Premiere 2015.4 and 2017)

QuickTime 7.7.9

[gehughes40]

This is a total bug. Adobe LOVES breaking things on updates and this is one of them. Do a Google search. This thread says problem solved and when you read the thread after it was supposedly solved you can see it wasn't: I can't see masks edges

[elizabetho99312412]

Come on Adobe. When is this going to be addressed???

[Ann Bens]

On windows make sure windows layout is set to 100%.

[marcelov77101861 · Accepted solution]

Ok people, finally got what happens, can't believe adobe support did not answer this correctly.

As you can see in this pic, I have the mask selected but no handles or blue shape are showing.

So go to Tools options on your program tab

and uncheck this option, Show Transport Controls

And Voila! Premiere magic

Hope it helps,

Marcelo

[sebrame]

This actually just resizes the viewport, which is another method of regaining view of the Mask Handles. If you need to see the Transport Controls, simply resizing the Program window can also work.

Still, something that needs to be addressed by Adobe, and hopefully will at the next update.