Can't see mask shape

[kjh987]

Hi,

I can create a mask but I don't see the shape, the blue outline or the dots even if I select it on the effect panel, what should I do to make it visible?

Thanks,

Caroline

[Jim_Simon]

something that needs to be addressed by Adobe

My guess here is that the folks seeing this issue are using too small a monitor (Laptop).

I do recommend using nothing less than a 24" 1920 x 1080 monitor for editing.

[sebrame]

Same 24" monitor I've been using since CS, and never exhibited the problem before. Clearly a bug.

[Jim_Simon]

Curious.

[sebrame]

Just tried it on another machine with a 22" monitor. Had to resize the Program Monitor quite a bit to get the mask handles to disappear, but they came back at the next resize. Also noticed that they disappeared on a shrink of the window.

[Jim_Simon]

Too small a Program Monitor seems to be the trigger, I agree.

But I would not expect the Program Monitor to be "too small' on a monitor with 1920 x 1080 resolution.  I would expect it to be too small on a Laptop with a 15" screen and less than 1080 resolution.

[JackZoBell]

Almost 2 years later and this still seems to happen a decent amount. *Facepalm*

[Phillo]

New to adobe creative cloud - and the setting is transparent controls at the outset! seems a pretty crazy default to me.

[Vipinrglwr]

It Helps...Thank You 

[ChickenBawkBawk]

WOW I HAD THIS SAME EXACT PROBLEM!  THANK YOU SOOOO MUCH!!!
I LOOOOOOOOOOOVE YOUU!!!!!!!!!!

[kjh987]

Thank you everyone!

[monstredeminuit]

thank you thank you thank you thank you!!!!

[JudyandRichard]

Check Mask Expansion and Brightness mine were both down to zero and I couldn't see handles or mask.

[aseedling]

Make sure you are on the program tab in the preview window!!!   This kept screwing me up, and driving me nutzo!!!

[superboychao]

This is a bug since CC2017 I have encountered this until the recent update still the same, actually I am experiencing it right now, and the solution doen't work, I have to close PR and restart it to get it re-appear, but after a while the mask will disappear again...seriously mess up with the workflow

[Conchuda]

Hi Marcelo,

I know this an old post but I have to thank you tremendously for updating us with your answer. I was researching for hours last night and no one understood the problem I was having. Thank you so much!

- Amelia

[isaacj2001]

This worked for me, thank you marcelov77101861​

[Skiinnum]

You are THE BEST! 

[DavidT1707]

You are the man!! THANX, A LOOOT! Works for me 🙂

[omar barakat]

See this video

https://www.youtube.com/watch?v=VzIxK1xhDjg

[FeneQ]

Dzięki mi to zadziałało.

[Truce Media22869241dcl2]

Check your zoom level on the Program window. This happened to me and as soon as I changed my zoom to 10%, I could see my mask below the window of my shot. 

[tyler@piqtu.com]

this worked for me!!

[defaultz759p236fxk1]

Hard to believe Adobe still hasn't fixed this problem 6 or 7 years later--but then again there are plenty of problems that have been going longer than that.

[Matthew26986298nt3t]

I struggled with this and finally realized that just moving the playhead solves the issue.

[Mike32232381ugye]

It's 2023 and this problem still exists. This is why I hate Adobe.