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Cannot see in or out marks

Explorer ,
Jul 09, 2021 Jul 09, 2021

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ANYONE?

 

In or out buttons in interface or using keyboard to set ins and outs yields no in mark when selected.

I have to quit the app and relaunch to get it to set the in mark.  After a few minutes, I have to repeat.

 

Any ideas out there?  Should I dump the prefs?  

 

Thanks,

JP

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Editing , Error or problem

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correct answers 1 Correct answer

Explorer , Jul 17, 2021 Jul 17, 2021

Did most of the above, short of creating a new project.  I still have the issue sporadically.

 
But my work around has been this.
 
When the software won’t allow me to type an in point, I create a marker first.  Then once I have done that….the interface allows me to set in and out marks once again.  I guess it kind of pokes it back to awareness.

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Community Expert ,
Jul 09, 2021 Jul 09, 2021

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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Explorer ,
Jul 17, 2021 Jul 17, 2021

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Did most of the above, short of creating a new project.  I still have the issue sporadically.

 
But my work around has been this.
 
When the software won’t allow me to type an in point, I create a marker first.  Then once I have done that….the interface allows me to set in and out marks once again.  I guess it kind of pokes it back to awareness.

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Community Beginner ,
Dec 02, 2023 Dec 02, 2023

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Estava com o mesmo problema semelhante somente na janela de "source", Fiz o que você falou de colocar um marcador e realmente mostra os marcadores de entrada e saida, porém não ao usar novamente os atalhos não atualiza.

Obviamente aqui eu consequi um paleativo para esse problema, ao abrir uma filmagem na aba Source eu dou um clique em um dos marcadores de entrada e saída, e dai em diante funciona pelas teclas do teclado.

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Community Beginner ,
Dec 02, 2023 Dec 02, 2023

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Eu voltei para dizer que estava enganado o problema não resolveu, triste!.

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