Captions

[PEDRO HENRIQUE5E4B]

my 2021 version no longer creates subtitles, I select to create a new transcript and the option to transcribe is disabled for any audio track I select

[Kevin-Monahan · Accepted solution]

Hi @PEDRO HENRIQUE5E4B,

Thanks for the note. Can you install the new version beside the V.2021 version and see if the problem is resolved? It may have to do with the speech servers being shut down for legacy versions. https://helpx.adobe.com/premiere-pro/using/speech-to-text-faq.html

"For users running Premiere Pro 15.4, 22.0 or 22.1 

Effective February 7, 2023, Speech to Text is no longer be supported on Premiere Pro 15.4, 22.0, and 22.1. Upgrade to the current version of Premiere Pro for full Speech to Text functionality."

Sorry about that!

Thanks,
Kevin