Choppy embedded mp4 video using Microsoft VDI

[ConfusedUser22]

Hello - I have a customer using Microsoft HyperV RDS/VDI solution.  They are using Windows server 2016 server on a SuperMicro server with SSD drives, 2 x 24core 2.2ghz processors.   There is also a Nvidia P4000 GPU installed.   Everything works fine except when they embed MP4 videos into Premiere Pro.  The videos play fine outside of Premiere but are choppy when run with PP.   We have tried several of the recommended fixes but still the issue.  Any help welcomed.  Thank you