Choppy playback in source preview! Premiere Pro 2019 software issue!

Report · Nov 23, 2018

When I double click a drone 4K.mov source clip in Premiere Pro 2019 project bin, they always appear choppy during playback previews (Source window).

When I preview same clip in ANY other video application it plays just fine. This is and has been a software problem with Premiere Pro for quite some time. Specially when I use codecs with highly compressed videos (GoPro, Drone etc. recordings).

Its not a hardware issue, its not the codec, its not a cache settings, its not the timeline/sequence/render, its not CUDA, its not my latest Graphic card driver for Nividia Quadra P2000 or a proxy issue.

It has to be a Premiere software issue? Its about how Premiere is set and capable to utilize the computer's power for different videos and codecs. Don't make me convert this Quicktime, MOV -file. That should not be the solution for a Pro editing suite.

VLC and any other video players and editing suites has no problem previewing these files and Premiere Pro shouldn't be any different?

General

Complete name : D:\DJI_0010.MOV

Format : MPEG-4

Format profile : QuickTime

Codec ID : qt 2011.07 (qt )

File size : 3.81 GiB

Duration : 5 min 28 s

Overall bit rate mode : Variable

Overall bit rate : 99.9 Mb/s

Encoded date : UTC 2018-04-17 15:44:49

Tagged date : UTC 2018-04-17 15:44:49

Comment : DE=None, Mode=P, DSW=0001

xyz : +69.850745+18.819847+1.600

xsp : +0.00

ysp : +0.00

zsp : +0.00

fpt : -1.30

fyw : +15.30

frl : +0.20

gpt : -8.70

gyw : +15.90

grl : +0.00

Video

ID : 1

Format : AVC

Format/Info : Advanced Video Codec

Format profile : High@L5.1

Format settings : CABAC / 1 Ref Frames

Format settings, CABAC : Yes

Format settings, RefFrames : 1 frame

Format settings, GOP : M=1, N=30

Codec ID : avc1

Codec ID/Info : Advanced Video Coding

Duration : 5 min 27 s

Bit rate mode : Variable

Bit rate : 100.0 Mb/s

Width : 3 840 pixels

Height : 2 160 pixels

Display aspect ratio : 16:9

Frame rate mode : Constant

Frame rate : 29.970 (30000/1001) FPS

Color space : YUV

Chroma subsampling : 4:2:0

Bit depth : 8 bits

Scan type : Progressive

Bits/(Pixel*Frame) : 0.402

Stream size : 3.81 GiB (100%)

Title : DJI.AVC

Language : English

Encoded date : UTC 2018-04-17 15:44:49

Tagged date : UTC 2018-04-17 15:44:49

Color range : Limited

Color primaries : BT.709

Transfer characteristics : BT.709

Matrix coefficients : BT.709

Codec configuration box : avcC

Text

ID : 3

Duration : 5 min 27 s

Bit rate mode : Constant

Bit rate : 2 048 b/s

Stream size : 81.8 KiB (0%)

Title : DJI.Subtitle

Language : English

Forced : No

Encoded date : UTC 2018-04-17 15:44:49

Tagged date : UTC 2018-04-17 15:44:49

Other

Type : meta

Duration : 5 min 28 s

Default : No

Bit rate mode : VBR

Please help me find a solution!

Report · Feb 01, 2019

More information that I just recently came across, that I thought might be helpful to others.

I only have Adobe Premiere Pro CC 2018 installed on my pc.
I am not using the other Adobe Application named Prelude CC. I just recently reviewed this application and learned that it is used in conjunction with Adobe Premiere Pro CC. But I am not using, nor do I have Prelude CC installed on my pc.

So, maybe the issue could possibly be with Prelude CC running at the same time as Premiere Pro CC.

Just an idea that I thought might help others troubleshoot their issues suffering from the choppy audio and video playback issues with Premiere Pro CC 2018, or 2019 during edit mode.

For the record, the only Adobe Applications installed on my pc are the following:

Adobe Acrobat DC

Adobe Acrobat Reader DC

Adobe Audition CC 2018

Adobe Bridge CC 2018

Adobe Creative Cloud

Adobe Dreamweaver CC 2018

Adobe Flash Builder 4.7 (64 Bit)

Adobe Illustrator CC 2018

Adobe Lightroom Classic CC

Adobe Media Encoder CC 2018

Adobe Photoshop CC 2018

Adobe Premiere Pro CC 2018

Adobe Shockwave Player 12.3

*Adobe Photoshop Elements 14

*Adobe Premiere Elements 14

*These last two applications are not part of Adobe's Cloud services. I purchased them many years ago. But still like to use them intermittantly.

** I also just realized that this original post was started by PolkaFever, and was concerning the application Adobe Premiere Pro CC 2019. If PolkaFever is correct, and is using a 2019 version of the software. Then I should probably not have even posted my issues to this string. It probably would have been more apropriate for me to have started a new question in this forum concerning choppy audio and video issues while using Adobe Premiere Pro CC 2018 in edit mode. Obviously I failed to observe those details. Please forgive my errors folks, and best wishes!

Report · Jun 17, 2019

Thanks for figuring this out. I had been working on my 4K project and rendered out a UHD DNxHR video and played it back in Premiere and it was skipping. Then I made a tiny dinky H.264 mp4 file and it was still skipping in Premiere. Saw this thread and turned on my ASIO audio interface (that wasn't on at the time) and it plays back fine now. I have a VR headset hooked up. So like another person here, that might have been the reason --the mic on the headset.

Report · Nov 21, 2019

I have this issue and this solution fixed it. I didn't have any mics plugged in but I disabled Realtek Digital Output (for those of you who have ASUS motherboards) and it fixed the choppy playback. Just disable your motherboard's intergrated output in the device manager for those that don't have any inputs or outputs plugged in.

Report · Mar 28, 2024

After setting my mic input to no default in the audio hardware settings I no longer had the choppy preview playback. Thanks for the help!

Report · Jan 31, 2019

Same fix for me. My device was the Vive pro which has an integrated mic. Unplugged it and Premiere works fine now.

Thanks for the help

Report · Jan 31, 2019

Thanks for the update on this.

Report · Jun 16, 2019

I'm still having an issue with this.

Preview is rendering images and text fine..but when it comes to clips...it seems to just slow down and not even play (clip is only 13.2 mb)

Report · Jun 16, 2019

cant delete my comment..anyways I had fixed my issue (bad clip file)

Report · Jul 20, 2019

Hi all, had the same issue and when found this thread, while i had no mic attached i got the audio hardware settings and there was my usb mic as input , had changed it to No Input and voila no choppy playback anymore. Thanks

Report · Aug 21, 2021

Glad I kept reading through the thread. This was my fix too!

Report · Dec 21, 2019

Problem solved: buy the new Mac Pro.

I had the same issues with the trashcan. They have gone away with the base model of Mac Pro, 8 core, Radeon 580 card, 32 gb ram. All smooth now.

Report · Dec 22, 2019

I have replicated this issue on numerous computers with DJI footage and other Long GOP footage that contains a large number of consecutive P frames. I have done so on unlike systems such as older Xeon, newer Xeon, and new Core processors. The lag observed is an increase in the prefetch latency, that is resolved for a short time by clearing the media cache.

Report · Jul 28, 2021

Hi!

I just had a stuttery playback video issue in PP2021 on a fresh install.

Luckily, in this forum topic, someone mentioned disconnecting their microphone input solved their issue.

I don't have any microhpone connected to my system, but dug around in the audio hardware settings and set my microphone input to "no input". Lone and behold, that solved the issue.

In digging deeper, it turned out that my system was configured for a 32-bit depth sample on both the input and output. My system isn't capable of 32-bit depth input. Changing the audio in/out to 2 ch 24-bit 48kHz solved the issue all around.

So seems like Premiere defaulted to a setting that my hardware was incapable of which inherently caused my stuttering video playback issue across any video codec.

Posted a feedback here:

https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/43871565-playback-issue-wit...

Report · Feb 06, 2023

Hello, was their ever a solution to this issue?
I having this same issue and it's a nigthmare.

Report · Mar 28, 2024

I found a solution that applies to all PP versions: do not fill your computer monitor with the playback picture, leave some empty room around the edges. The latest PP does not seem to have this problem.

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Choppy playback in source preview! Premiere Pro 2019 software issue!