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Chrome is not opening when premiere pro is running

New Here ,
Aug 18, 2024 Aug 18, 2024

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I have a problem, see i have a banger gaming laptop everything was closed i checked in task manager only premiere pro was open but when i was trying to open chrome while premiere was running, it wasn't opening and it was certainly crashing like it showed a popup of end process and this thing happens only when premiere is open doesn't happen when after effects or photoshop is open, idk what to do pls guide me

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correct answers 1 Correct answer

Community Expert , Aug 18, 2024 Aug 18, 2024

I just had problems clicking the Reply button, (in chrome), I had to refresh the page before it allowed me!

Well, let's not let that be a red herring.

 

It's an unusual problem, one or the other could be the issue. Did you reboot your machine? That would always be the first thing. You can reset PP's preferences and cache, hold down shift while you are starting PP. Give those a try first.

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Community Expert ,
Aug 18, 2024 Aug 18, 2024

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I just had problems clicking the Reply button, (in chrome), I had to refresh the page before it allowed me!

Well, let's not let that be a red herring.

 

It's an unusual problem, one or the other could be the issue. Did you reboot your machine? That would always be the first thing. You can reset PP's preferences and cache, hold down shift while you are starting PP. Give those a try first.

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Adobe Employee ,
Aug 19, 2024 Aug 19, 2024

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Hi Sumeet,

Do you have any 3rd party extensions installed? [They'd show up under PPro's Window --> Extensions menu]

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