Clips have Double Image Glitch in Premiere Pro not on VLC or other player

Community Beginner ,
Oct 19, 2021 Oct 19, 2021

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I shoot a video with my phone, watch the clip on my phone or with VLC or Windows Media Player and files are fine.

But when I watch them on Premiere Pro, i get this weird Double Image Glitch. And when I export out the media, it comes with the glitch. So when I watch that exported media file in VLC, etc, the clip is embedded with the double image glitch.

How do I get rid of this? I am thinking it's a codec problem. I don't know. Thanks!

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Editing, Error or problem, Hardware or GPU

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correct answers 3 Correct answers

Adobe Community Professional , Oct 19, 2021 Oct 19, 2021
Please use the free MediaInfo and post a screenshot the properties of your media in tree view: https://mediaarea.net/en/MediaInfo Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate: https://handbrake.fr/downloads.php Here is a tutorial: https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Adobe Community Professional , Oct 20, 2021 Oct 20, 2021
Try switching your project settings to software rendering only. Also try using different footage to see if the problem is specific to that video. 

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Adobe Community Professional , Oct 20, 2021 Oct 20, 2021
have you checked your cfr conversion to make sure that it is cfr?  and have you converted the frame rate to 29.97fps?

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Adobe Community Professional ,
Oct 19, 2021 Oct 19, 2021

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Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Community Beginner ,
Oct 19, 2021 Oct 19, 2021

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media info screenprint 1.PNG

media info screenprint 2.PNG

  Thanks for the quick reply. I converted the file with handbrake as you suggested via "constant framerate" but still same problem

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Adobe Community Professional ,
Oct 20, 2021 Oct 20, 2021

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Try switching your project settings to software rendering only.

Also try using different footage to see if the problem is specific to that video. 

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Community Beginner ,
Oct 20, 2021 Oct 20, 2021

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it worked!!!

 

So I am guessing my GPU was not strong enough for the GPU acceleration to be turned on. Completely fixed the problem with this clip and many others. Thank yoy so much Jeff!

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Community Beginner ,
Oct 20, 2021 Oct 20, 2021

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attached is proof that it completely worked with the change to "software rendering only".

These are the exact same clip with GPU acceleration on and SOFTWARE RENDERING ONLY

 

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Adobe Community Professional ,
Oct 20, 2021 Oct 20, 2021

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have you checked your cfr conversion to make sure that it is cfr?  and have you converted the frame rate to 29.97fps?

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Community Beginner ,
Oct 20, 2021 Oct 20, 2021

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wow! completed worked as well. So I made the mistake of converted the clip i uploaded here as opposed to the entire original video. So i used handbrake on the original video to do a CONSTANT VARIABLE RATE conversion and even with GPU ACCELERATION ON, the video did not have glitches! thanks!

 

attached are 2 clips, one from the original VFR and other from the converted CFR.

 

I now wonder which solution seems better. Seems better to just use SOFTWARE RENDERING ONLY because my phone shoots in VFR by default. But are there any downsides to this?

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Adobe Community Professional ,
Oct 20, 2021 Oct 20, 2021

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impossible to predict how vfr can screw things up, so better to do the conversion to cfr.  I use editready rather than handbrake cause it allows me to convert to prores which is a much more robust format...  It's not free but worth it cause it also converts spanned files to a single file (don't worry about this if you're not shooting with a camera that creates spanned clips.  Happy to explain if you're curious.

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