Code d'erreur lancement Premiere pro /After effect

New Here ,
Feb 20, 2022 Feb 20, 2022

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Bonjour

Je me permets de poster un message sur l'assistance en raison de l'affichage du code d'erreur 0xc000007b lors de l'ouverture de Pr / Ae. J'ai déjà essayé les astuces de la page d'aide dédiée mais rien n'a marché (je suis descendu jusqu'à la version 15.4.1 et18.4.1.)

Quelqu'un aurait-il une idée de comment résoudre ce problème ?

Merci d'avance !

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Error or problem , Freeze or hang

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Adobe Employee ,
Feb 23, 2022 Feb 23, 2022

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Hi YESAUDIO,

Sorry about that. I've seen this error before and I believe it's one from your OS. Try to reinstall the universal runtime for the OS and see if that seems to help. I have also heard of some having to reinstall their OS. Hope that is not the case. Give support a call or chat should you still be having this issue. https://helpx.adobe.com/support.html

 

Thanks,
Kevin

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