CODEC error Export

[Rula0605]

I did a shoot with a Sony A7sIII in 4K. Had to encode 260+ files in a lower resolution to share, so I set up a watch folder in Media enconder. Some files were skipped from the automatic importing. When I tried to manually import them, it said there was a codec incompatibility. Import those files into premiere project and they were imported correctly and playing just right. However, when trying to export them the media would show as Offline.

The only way to solved it was importing them into After Effects and then exporting them from there.

[Kevin-Monahan]

Hello @Rula0605,

@Rula0605

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

I'll move your post to the Discussions board while we await your information.

Thanks,


Kevin

[Rula0605]

Hey Kevin, It's been a while so I won't be able to give you all the information.

MacOS - M2 Ultra - 64GB RAM - 3 USB-C Drives (2x 1TB + 1x 2TB, 1050 Mbps)..

MacOS and Premiere are kept up to date, can't remember which was in place back in April.

Footage was shot in Sony A7sIII, 4K resolution. H.264, Data rate 151 Mbit/s, Linear PCM, 16 bit-endian signed integer.

Hope this information is useful.