Hello,
Over the weekend the problem continued regarding multicam cc (color
correct) work
With this weeks new project I guess my plan is to make proxies in low res
prores to see if there is improvement regarding crashes
>From a previous call to customer support, before posting here, I got a
follow up from them last week to check two articles that although the issue
was with different apps - the reports re: problem of crashing out of app
showed similar messages... messages I was getting when app closed always
seemed to be -
*Exception Type: EXC_BAD_ACCESS (SIGBUS)*
*Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000112474c60*
*Termination Signal: Bus error: 10*
also got code
*Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000*
*Termination Signal: Segmentation fault: 11*
VM Regions Near 0:
__TEXT 100000000-100008000 [ 32K] r-x/r-x
SM=COW /Applications/Adobe
Premiere
*as well as*
*Exception Type: EXC_BAD_ACCESS (SIGSEGV)*
*Exception Codes: EXC_I386_GPFLT*
*Exception Note: EXC_CORPSE_NOTIFY*
*Termination Signal: Segmentation fault: 11*
I believe the advice recommended was to go into system preferences,
security/privacy, accessibility &then give permission / control access to
Premiere Pro app
here are the references they sent regarding this issue:
https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-crashed-exception-type-exc-bad-access-sigsegv/m-p/10234097
https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-won-t-open-exc-bad-access-sigsegv/td-p/10223856
I did this correctly, I believe, yet the issue of app crash continued
1. sometimes the 'crash' is premiere pro suddenly quitting and No
problem/crash report - though at times there is the feel that the system is
becoming sluggish (sometimes there are little indicatiors like this but not
always)
2. crash happens where app freezes a little message appears that a problem
has happened I believe the alert says something like restart app... When
this occurs I can usually press
'Apple S' with these crashes I will then see at top of screen the file
column flash black in response to 'apple s' press I will, i believe it goes
that, after 'apple S'
I click the 'ok' button on the alert window that says i need to relaunch
app. the frozen app closes a kind of crash report, like the 3 types listed
above will appear after the app closes...
3. crash type is a full system crash & need to do a force restart of
computer there could be a crash/panic report when system relaunches but it
looks more in response to the forced close & restart
I think there are a variety of crash types & i am probably not mentioning
some of the variations.
I also want to mention again that I was having crash issues with my m1 imac
at moment the reports look the same as what i am currently dealing with,
also I open from the auto-save generated when i was on the imac - I have a
few crashes I save reports for - anyway I open the auto save and see the
crash occured on projects with similar set work the auto saves were from 7
minutes apart - I go into the before crash & after crash which was created
after the crash event & generate report - so back then there was a
relaunching of the app & continued working - I think the crash
occured around multicam color work when I launch the 2 autosaved projects
in both projects there are two timeline tabs
one tab is the multicam opened on timeline & the other tab is the sequence
where I am building 'the cut'
'the cut' sequence is the one showing of the two tabs in timeline
when I click over to the multicam in both autosaved projects the blue
vertical indication line where currently on the timeline is in different
spots - meaning between the 7 minute autosaves the blue cursor on the
opened multicam is in a different spot meaning I was probably working on
the multicam color correction work when i was having the crash problem
while working on the m1 imac
before the imac for a month or so I worked on one of those new mac minis
(ibelieve is was an m1 chip ) after the problem was occuring on both those
systems I went back to an upgraded hackintosh on big sur, new Radeon RX
6800 XT graphics card & 64 gig ram yet the problem continued
I've moved media to solid state drives & still that work caused crashes on
the multicam projects that followed
I get hackintosh can be contributing to the crashes & until i have time to
again migrate to a strong regular mac to see if the problem with my routine
occurs there too - well
for now the next step i can do is create proxies as lo res pro res
quicktimes with the aim to uses those clips as the masterclips for the
duration of edit by this point I'm expecting this could be happening cus of
h264 &265 master clips
I hope to give an update about that effort later this week
sorry for this lengthy update, neverless, I hope to send an update asap
(pardon my typos & such)
back to work I must
Thank you
Gramps
multicam is open on the timeline as well as the sequence I was cutting is
the tab showing when the projects open
--
Paul Heiman
310.480.1106
888pgh@gmail.com
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