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1

Colour Management is Greyed out in Interpret Footage

Community Beginner ,
Mar 07, 2022 Mar 07, 2022

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Hi,

 

I've been having a major problem with Premiere when moving the final edit of my film to another computer. All of the footage is oversaturated now and it is because they have all been interpreted in the wrong colour space by my computer, I hope this makes sense. 

 

I want to change the footage to Rec 709 but the Colour Management Section under the Interpret Footage tab is greyed out for most of the video files, not all of them though. I have heard that removing the clip from the timeline would do it but even this doesn't work. 

 

I hope the problem I have described makes sense, its a very niche and specific issue. Picture1.png

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Editing , Error or problem , Hardware or GPU

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LEGEND ,
Mar 13, 2022 Mar 13, 2022

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Thanks for noting this, Jake ... I hadn't seen any Sony settings in the Source tab of the Effects Control Panel ... (ECP) ... so wonder when that came in?

 

They've had controls for Arri, Red, BlackMagic's BRAW ... but not Sony or Panny.

 

I'm not best pleased to get surprises like this, ya know?

 

Neil

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Explorer ,
Mar 13, 2022 Mar 13, 2022

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I DO know! Lol.  Sounds like I need to get more involved in these forums. I've literally used PPro and AE regularly for over 20 years now and could probably provide another perspective of experience to help users with obscure issues, but I don't share the vernacular and shorthand you guys have to communicate about it in an efficient way.

 

"ECP"--I love it. Shorthand noted.

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New Here ,
Sep 16, 2022 Sep 16, 2022

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I have just aquired a Sony FX6 which is brilliant, but Premier seems to hate it.  Firstly all the clips have to be 'interpreted as..' to make them work in the colour space they are shot in.  Its a process I am not familiar with or happy to keep performing for each file used in an edit, it is an additional waste of of expensive time.  I am particularly confused as all of my other Sony cameras dont need this work around (F55, FS7 and PMW500).  The footage looks just as it should in FCP and Davinci, why is Premier so ignorant at dealing with this.  In addition I have to hand off a lot of material I shoot to other editors and having to tell them that I've shot some beautiful material that is gonna look absolutely awful unless you know this little trick is not good enough, really un professional.  Today I shot a very important interview for the BBC at a difficult time for the country and for speed I had to burn in the colours... the 'interpret as' didn't remove the awful colours made by Premier so the only option was to reduce the colour to 75% which is an awful solution.  Since I am paying a massive subscription each month I would have expected the Adobe team to have fixed this in the year or so since this very common/popular camera has been on the market.  What is going on?  Oh and can you contact Adobe... no, you can only moan to a community page using Adobe products and hope Adobe see it!  Not many businesses can make a product and remain uncontactable, not happy.

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LEGEND ,
Sep 16, 2022 Sep 16, 2022

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I understand your frustration. Personally, I'm rather surprised the V-logs haven't been 'color managed' yet in Premiere's new system.

 

DON'T do one file at a time, of course! Select a bunch, or a whole bin. Do them as a batch.

 

@Fergus Hammond  ... any help or advice here please?

 

Neil

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Community Beginner ,
Mar 14, 2022 Mar 14, 2022

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Hi Jake. 

 

Thanks for the input. I'm attempting what you've suggested now but I don't think I can see the tabs or the options you're talking about. Is this what you mean by the source effects tab? Because nothing appears when I select the left most tab.

Jarlath23206630574w_0-1647264346175.png

Jarlath23206630574w_1-1647264364949.png

 

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Community Beginner ,
Sep 01, 2022 Sep 01, 2022

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I AM HAVING THIS EXACT SAME ISSUE. The footage I am working with was shot on the Sony Venice, when I import the footage into Davinci it looks just fine. but when I import the footage into Premiere Pro it looks, punchy and highlights are blown out.  When I check for where the RAW settings would be in the source tab nothing shows up.  I also do not get the color management options when I interpret the footage either.  For the life of me, I can not figure out what is happening.  Any solutions for this?  

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Community Beginner ,
Sep 01, 2022 Sep 01, 2022

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I am on the most recent version of premiere pro, and up to date on my mac studio. 

 

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Community Beginner ,
Sep 01, 2022 Sep 01, 2022

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the codec is X-OCN ST

 

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LEGEND ,
Sep 01, 2022 Sep 01, 2022

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I think @Bruce Bullis is a useful person for this question ...

 

Neil

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Adobe Employee ,
Sep 01, 2022 Sep 01, 2022

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[Sorry, I have no relevant input.]

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Explorer ,
Sep 01, 2022 Sep 01, 2022

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Hmm... Yeah, this is where I found the color management settings for the DNxHR Sony footage I was using.  Did you say you are moving the project from one PC to another?  And I assume that it looked right on the first machine, which we will call "PC A"?  I wonder if it is the Premiere color management settings that are different from PC A&B--I know you already said you can't access the per-file color management, but I'm wondering how your project color management is set, and if that is the same on both machines.

 

If you can provide one of the smaller X-OCN ST files, I would be curious to see how they open on my end.

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Community Beginner ,
Sep 01, 2022 Sep 01, 2022

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Hey, thanks for responding! I haven't moved it from any machine, just got the DIT's drive straight off the shoot. And went to set up my premiere project and this is where I am at. I tested importing the footage into DaVinci just to see if it was a footage problem, and it looks fine in DaVinci.  I can send you one of the files, the smallest file I have is 4 gigs, hopefully, that's okay

 

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Community Beginner ,
Sep 01, 2022 Sep 01, 2022

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https://drive.google.com/drive/folders/1CrCD3gU8G7nW5nodiCZyA-EYv2xDvIfI?usp=sharing

 

Here is a link to one of the files I am using.  Thank you for your help!

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Explorer ,
Sep 01, 2022 Sep 01, 2022

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Okay, that particular file is working great on my end.  I can open it in the source panel, and then the Sony RAW MXF Source Settings show up in the Edit panel allowing me to interpret as REC709 and the standard Sony SLog/Gamma offerings.

 

I have a few thoughts on troubleshooting.  Cut/Paste the sample file to a different directory on the same drive without its xml sidecar file, then try bringing it into Premiere again.  This should force Premiere to treat it like a completely new file and it will re-conform it and add a new media cache entry.  (This also works well on files that Premiere thinks are corrupted but actually aren't.) If that doesn't work, there might be some things you can check.  Firstly, Windows Protected Folders can break strange functionalities with Adobe Apps, so you can quickly troubleshoot that by turning off Ransomware Protection temporarily, or you can spend a few more minutes and check your recently blocked folders and whitelist anything Adobe related.  90% of the problems I have with Adobe Apps or plugins is caused by Protected Folders blocking Adobe from accessing stuff saved in My Documents--and it is always the LAST thing I check... so save yourself some time (maybe) and check that first.  If you are using any other firewall/antivirus tools, there's always the possibility they could be blocking a critical Adobe directory or process.

 

It is somewhat unlikely, but your installation of Premiere might be missing the Sony LUTs/dependencies it needs--and the above problem with Protected Folders actually looks and behaves the same way so it is tricky to troubleshoot.  Might have to completely remove all of your Adobe apps, run the Creative Cloud Cleaner tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html , and reinstall to see if there was something wrong--though it is more likely that there is something blocking access to those dependencies than the possibility that they are missing or corrupt, so this is kind of a "Hail Mary" approach.

 

You can also try copying the media to a completely different drive to see if there is an issue that is preventing Premiere from reading the file correctly.

 

Let me know how that goes, and I might think of some other things to troubleshoot.

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LEGEND ,
Sep 01, 2022 Sep 01, 2022

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I opened the video clip without downloading the XML file.

 

The color management section in Modify/Interpret Footage was all grayed out here also.

 

However, the Properties showed as Rec.709.

 

I put it on a sequence, and in the Effects Control Panel (ECP) Source tab, there was an option to select from Rec.709, or slog-2, slog-3, or slog-3 cine.

 

The Rec.709 image was harsh & clipped, but the three log variations were not. So I could 'normalize' manually.

 

Neil

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Explorer ,
Sep 01, 2022 Sep 01, 2022

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Yup, you got it "working."  That is how Premiere handles per clip gamma/log interpretations with RAW.  The idea is to set that to whatever it was shot as (it always defaults to interpreting as REC709), and then your project color management will interpret accordingly.  So I know you want REC 709 as your delivery color/gamma, but you would want to set that in your project color managment settings (or turn off color management completely if you are delivering to web), and then on the per-clip color management you select what it was captured as, and then you'll end up with a nice flat baseline to start coloring from.

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Community Beginner ,
Sep 01, 2022 Sep 01, 2022

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alright so, I tried uninstalling premiere and had no luck, as well as copying it to a different drive. I tried opening the file I sent on my Gaming PC.  and it gave me the dropdown you both are describing. However still on my mac studio, Premiere does not give me any drop-down. 

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Community Beginner ,
Sep 01, 2022 Sep 01, 2022

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Capture.png

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Community Beginner ,
Sep 01, 2022 Sep 01, 2022

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Screen Shot 2022-09-01 at 9.42.45 PM.png

this is from my mac

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Community Beginner ,
Sep 01, 2022 Sep 01, 2022

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sorry for spamming this thread haha. But more updates. My wife has a 2015 I mac and I got the footage on that computer and it gave me the dropdown... both the mac laptop I have and Mac studio was set up by the company I work for, and there is antivirus protection on these machines. I have sent an IT support ticket to get access to turn that off temporarily.  I will update you here if that solves the issue. (that is the only thing I haven't tried yet) 

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LEGEND ,
Sep 01, 2022 Sep 01, 2022

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The options you have there are what I had. I found the Rec.709 one 'harsh', and so tried as noted the other three. Then 'normalized' from log to normal image manually.

 

Neil

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