• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Computer shutting off when exporting

Community Beginner ,
Oct 29, 2022 Oct 29, 2022

Copy link to clipboard

Copied

When I try to export my video, my computer completely shuts off.

TOPICS
Export

Views

109

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Oct 30, 2022 Oct 30, 2022

I fixed it with a combination of youtube videos, deleting files, changing settings and updating my computer.

Likes

Translate

Translate
Community Expert ,
Oct 29, 2022 Oct 29, 2022

Copy link to clipboard

Copied

That may be an overheating or power supply issue.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 29, 2022 Oct 29, 2022

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 29, 2022 Oct 29, 2022

Copy link to clipboard

Copied

Does it shut down properly or does it just crash? You must provide more information about the tech specs of your system to find out if your computer meets the minimum requirements for proper operation, so you can begin to have a better picture of what could be happening.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 30, 2022 Oct 30, 2022

Copy link to clipboard

Copied

It completely turn off like it has been unplugged.  The last time this happened, I updated premiere and it stopped.  I did more updates yesterday and it still turns off. My computer is not overheating.

 

Edition Windows 10 Home
Version 21H1
Installed on ‎9/‎5/‎2020
OS build 19043.2130
Experience Windows Feature Experience Pack 120.2212.4180.0

 

Device name DESKTOP-CHBLR30
Processor Intel(R) Pentium(R) CPU J3710 @ 1.60GHz 1.60 GHz
Installed RAM 8.00 GB
Device ID 2D269D21-7644-461E-B670-1C7FF840942A
Product ID 00325-96107-24943-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 30, 2022 Oct 30, 2022

Copy link to clipboard

Copied

LATEST

I fixed it with a combination of youtube videos, deleting files, changing settings and updating my computer.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines