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Crash premiere pro quand on importe des image PNG JPEG et autre!

Explorer ,
Oct 22, 2021 Oct 22, 2021

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Bonjour à tous,

 

J'ai un problème dure depuis pas mal de temps avec Première Pro lorsque je fais mon montage tout se passe très bien et à partir du moment où j'importe différent fichier PNG to JPG premiere se met à complètement buggé l'écran se fige ou j'ai des image noir a la place de mes fichers video et je suis obligé de fermer Première Pro et de le redémarrer...

 

Savez-vous à quoi est-ce que cela est dû?

Merci pour votre aide

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Crash, Error or problem, Freeze or hang

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Adobe Employee ,
Oct 22, 2021 Oct 22, 2021

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Hi damien5FF8,

 

Sorry about the poor experience. Is it happening with any specific set of image files or all of them? Also, let us know the resolution of these images, the version of Premiere Pro & the system specs. We're here to help, just need more info.

 

Thanks,

Sumeet

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Adobe Community Professional ,
Oct 22, 2021 Oct 22, 2021

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As suspected by Sumeet Kumar Choubey, if the pixel dimensions of the images are too large and/or your computer specs are too low, that can happen.

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Explorer ,
Oct 23, 2021 Oct 23, 2021

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Thanks for your time guys.

Yes should be my laptop (win 32ram ) but the image size of the png are not big 3840x2160 and i can read the video easy.

So i dont know

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Adobe Community Professional ,
Oct 23, 2021 Oct 23, 2021

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

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