Crash since update to Premiere Pro v. 22.2

Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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I have foiund that Premier Pro crashes when replaying a sequence with speed and duration increased. I can't finish a project becuse of this bug. Anyone have the same issue or recommendation on how to resolve?

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Crash , Editing

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Adobe Employee ,
Feb 11, 2022 Feb 11, 2022

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Hi Robert22105136g50j,

 

We're sorry about the poor experience. Is this happening with any specific sequence or all of them? Also, let us know the system specs (OS, CPU, GPU & RAM). 

 

Thanks,

Sumeet

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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All sequences in the project.

 

Windows 10, AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz, NVIDIA Geforce RTX 3070, 64GB Ram. All drivers up to date. 

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Adobe Community Professional ,
Feb 11, 2022 Feb 11, 2022

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If you quick create a test project, then with a different clip, apply a ramp ... does that fail also?

 

Neil

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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No I cannot replicate the crash within the test project...using the same media, settings, etc. 

 

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Adobe Community Professional ,
Feb 11, 2022 Feb 11, 2022

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First thing I'd try at this point is close all project files, dump all cache files, reboot/relaunch. If that works, great. If not, next step:

 

Occasionally project files get corrupt ... so I would try creating a new project file, then navigating to the old one in the MediaBrowser of Premiere, select the old project file, right-click and import the assets into the new project. Some times this works.

 

If not ... dang, but it might need to rebuild a new project.

 

Neil

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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Thanks, trying this now. 

 

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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ok, clearing the cache files, rebooting didn't work. Still crashing at random times, but always right at one of the speed and duration increases. Next I imported the old project into a new project file, this worked, somewhat. The probel is the entire project imported as a nexted clip...it play through, but I can't make anymore edits. Is ther a way to "unnest" ? 

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Adobe Community Professional ,
Feb 12, 2022 Feb 12, 2022

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Importing the project assets should simply add all the project assets into the Project panel ... sequences, media, et al. Not sure what happened here.

 

Neil

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