Crash while editing after updating to v14.0.2

[g5dualpro2]

ahhh same old same old. Updated this morning, opened project that I was working on last night - bang - crashed out with two minutes of editing. Restarted mac, disc first aided all drives, binned premiere prefs. Crashed again. Thanks Adobe - reliable as ever!

[SamLanes]

Have you rolled back the software? This is much easier to do in the Creative Cloud app these days.

[Sumeet Kumar Choubey]

Hi all, I have moved the post to a new thread to continue troubleshooting the crash issue.

[stefank25372133]

Premiere instantly crashes after the update without error notice while editing 😕

[g5dualpro2]

Different project now - purely attempting to render a small section - bang - crashed within 10 seconds.

[Sumeet Kumar Choubey]

We're sorry to hear about the crash. Are you experiencing this crash issue specifically while editing or is it while exporting as well? If it's editing, then is the crash getting triggered by any specific action or is it random? 

Also, let us know your system specifications (OS, CPU, GPU, and RAM) and if you are getting any specific error codes or messages. We're here to help.

Thanks, 

Sumeet

[stefank25372133]

Hi Sumeet,

thanks for helping out. I've sent the crash report to Adobe.

Now, after a while it seems to work, but I didn't try rendering yet.

Regards

Stefan

[g5dualpro2]

iMac 27inch retina 5k

Mojave 10.14.16

3.5 GHz Intel Core i5

40Gb RAM

Radeon Pro 575 4 GB

Random crashing

[Ann Bens]

I never let CC app overwrite the older version.

Uninstall, reboot, reinstall.

See how that goes.