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6

Crash with no report option. Just abruptly exits like I Alt-F4'd or something.

New Here ,
Jun 13, 2023 Jun 13, 2023

Only happens when I load an exiting project or begin a new one. So I can't use the app. I'm at my wits end. I've watched countless "Crash Fix" tutorial videos. I've uninstalled and reinstalled everything including Creative Cloud. Changed screen resolutions. Changed all kinds of settings. I can't figure it out. 

 

Computer Specs:

Processor 11th Gen Intel(R) Core(TM) i7-11375H @ 3.30GHz 3.30 GHz
Installed RAM 16.0 GB

 

(I kept trying to attach a video file of it happening but it wouldn't upload. It was 9MB....)

 

So I posted it on youtube. here- https://youtu.be/yCrUrrjPc5Y

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

@Joey30491048numa your video shows Premiere Pro, this is the Photoshop forum, try posting your issue on the Premiere Pro forum

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Community Expert ,
Jun 14, 2023 Jun 14, 2023
LATEST

Hi , I've moved your post from the Photoshop forum to the Premiere Pro forum where you are more likely to get help with your issue.

 

Dave

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