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Crashes on HP X360 computer

New Here ,
Apr 02, 2023 Apr 02, 2023

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Crashes on HP X360 computer

Dear Adobe people, I have a lot of projects to submit. Especially since Monday when I open Premiere Pro it crashes and when I put effects on the track it crashes for no reason. I need a quick answer on this because I have to submit my works in 4 hours and it would be nice if you could send me an answer in 1 hour.

 

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correct answers 1 Pinned Reply

Adobe Employee , May 17, 2024 May 17, 2024

Hello @Agsaja29201876gfmk,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
May 17, 2024 May 17, 2024

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Hello @Agsaja29201876gfmk,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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