crashing when approaching red giant glitch transition

[NoelRoss]

premriere and media encoder crashes immediately once playback roams over a clip with red giant universe transitions.

[Bruce Bullis]

Specifically, which transitions?
Have you contacted Red Giant?

[R Neil Haugen]

I could test if you tell me which transitions you're using. I'm not currently having any issue with the Red Giant Universe that I know of.