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premiere pro and media encoder crashes when i am trying to export my project
Delete the Media Cache and Media Cache files:
If that doesn't work,try resetting the preferences:
If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
If that doesn't work, try Preferences > Audio Hardware and set Input to None.
If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)
If that doesn't work, try creating a new project and import the old one into it.
Also, please help us help you:
Are you exporting your sequence directly through Premiere? Or are you sending it to Media Encoder? (I assume you 're sending it to ME).
Have you tried resetting Preferences?
Let us know how you get on. Hopefully, you'll have some good news for us 😉