Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Crear transcripción

New Here ,
Jul 23, 2021 Jul 23, 2021

Copy link to clipboard

Copied

La opción no esta habilitada, cada vez que lo intento me da error. Ya he intentado cerrando sesión, reinstalando y nada ha funcionado.

 

Captura de Pantalla 2021-07-23 a la(s) 11.50.13 a. m..png

 

TOPICS
Effects and Titles, Error or problem

Views

39

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 23, 2021 Jul 23, 2021

Copy link to clipboard

Copied

Hi gianvillade,

 

We're sorry about the poor experience. We can get this checked. Let us know the version of Premiere Pro that you are using. Also, please ensure that there are no firewall restrictions that might block Premiere Pro from connecting to the cloud.

 

Thanks,

Sumeet

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 23, 2021 Jul 23, 2021

Copy link to clipboard

Copied

My operating system is MacOS. I have the latest update of premiere 15.4. I even uninstalled it and reinstalled it and the failure persists.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 06, 2021 Aug 06, 2021

Copy link to clipboard

Copied

LATEST

Hi gianvillade,

 

If you are still experiencing this issue. Please try the steps mentioned in this article & check if it's working properly.

Let us know if it helps.

 

Thanks,

Sumeet

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines