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Crushed blacks when exporting MP4s

Community Beginner ,
Dec 28, 2020 Dec 28, 2020

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Since updating premier to the latest version, my videos have been exporting really contrasty with crushed blacks. I've updated my video drivers and no luck. I've also tried re-installing premier, no luck there either.

 

I can export an .mpeg without problems, so I attached a gif showing the difference between mpeg and mp4 (part of the image is blacked out because I can't show it)

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correct answers 2 Correct answers

Adobe Community Professional , Dec 28, 2020 Dec 28, 2020
Try unchecking Use Hardware Acceleration when exporting.

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Community Beginner , Dec 28, 2020 Dec 28, 2020
I selected "Use software encoding" and it worked!

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Adobe Community Professional ,
Dec 28, 2020 Dec 28, 2020

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Try unchecking Use Hardware Acceleration when exporting.

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Community Beginner ,
Dec 28, 2020 Dec 28, 2020

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I selected "Use software encoding" and it worked!

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New Here ,
Oct 21, 2021 Oct 21, 2021

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This didn't work for me. Ever since an update last year every project I open to make changes and I export using software and hardware looks highly contrasted or crushed blacks. 

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