Custom Settings Resetting on Launch

[hhartz]

Premiere Pro 2024 keeps resetting my customized settings. I notice after launching the app when my keyboard shortcuts, sequence presets, custom workspaces, and other settings are gone. I think it's resetting when the app updates? This never happened for me with v20 through v23. 

I'm currently using v24.2.1 on macOS Sonoma v14.3. 

[R Neil Haugen]

Your permission settings aren't allowing the latest Premiere to write to disc. Or there's another screwup going on.

Hold a modifier key down on launch, dump all cache files. If that doesn't work use the CC app to uninstall/ reinstall Premiere.

If that doesn't fix it, go to your permission settings.

[Kevin-Monahan]

Hi,

Sorry for the problem. Your issue is likely due to the removal of sync settings. See this article: https://adobe.ly/3Wfu6BU

I hope the info helps.

Thanks,
Kevin