Data drop outs. Can anyone tell me why this keeps happening?

[Brendan61]

I open a project, not terribly large or anything. After the timelilne has been open for a bit my program screen goes white with black marks and lines in it. See photo. Sometimes I can render the timeline and mp4 playback is fine. Other times, the output file goes haywire 2/3 of the way through. Closing everything and restarting the computer (Macbook pro, 2019 Intel 8 core 64 Ram. Screen shot attached.

Thanks in advance!

[kglad]

is this a premiere question?

[Brendan61]

Yes, this is happening in premiere pro

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[Brendan61]

Thanks!

[Peru Bob]

There have been other threads here about Mac users with the same issue.

See here:

https://community.adobe.com/t5/premiere-pro-bugs/p-premiere-pro-24-video-preview-glitch/idc-p/147826....

[R Neil Haugen]

It seems to be mostly with Mac users on the latest OS with MacBooks, I think. And for some has been an overheated GPU issue, but not necessarily the case for all. It's been frustrating watching this and seeing the trouble even troubleshooting it.