Dead Pixel Issue from Phantom to Premiere Pro

New Here ,
Feb 01, 2019 Feb 01, 2019

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We have an issue with dead pixels from footage that is generated from our Phantom Flex 4k camera (.cinefile). These dead pixels ONLY appear when footage is imported into Premiere Pro. Has anyone had a similar problem and found a solution? Thanks.

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LEGEND ,
Feb 01, 2019 Feb 01, 2019

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Do they appear in the export?

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New Here ,
Feb 01, 2019 Feb 01, 2019

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Yes they do!

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LEGEND ,
Feb 01, 2019 Feb 01, 2019

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OK.

What about the same clip in After Effects?  Exported from AE?

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New Here ,
Feb 01, 2019 Feb 01, 2019

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Yep! Same in A E however in Davinci the image is perfect, no dead pixels ( approx. 8-10 white squares throughout the frame)

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LEGEND ,
Feb 01, 2019 Feb 01, 2019

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Got it.

I have no experience with that camera and it's media.  I have some decent experience with Resolve.

I think it's the better tool overall.  Might be worth investigating.

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Community Beginner ,
Oct 21, 2021 Oct 21, 2021

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Did you find any soloution? Got the same problem today. In Premiere we have some red, green, blue, white pixels. In DaVinci, however, everything looks perfect.

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New Here ,
Dec 01, 2021 Dec 01, 2021

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Has anyone resolved this issue? I have had the same problem for the last year with my Veo 4k.

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New Here ,
Jan 01, 2022 Jan 01, 2022

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I am also having this problem withVEO footage!

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New Here ,
Mar 18, 2022 Mar 18, 2022

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Listen up folks,

 

I MAY have made some progress here. Or maybe not. We shot Flex4K yesterday and due to technical difficulties ended up exporting the clips off the cinemag through PCC and Séance. THE FOOTAGE EXPORTED OUT OF PCC DID HAVE THE WHITE DOTS in Premiere (and it did have the dots via the same export method on my last shoot). THE FOOTAGE EXPORTED OUT OF SÉANCE DID NOT. Please let me know if any of you can confirm these results. 

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New Here ,
Mar 23, 2022 Mar 23, 2022

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Hi! Your comment is coming in handy right now as I have multiple dead pixels. My rental house said that they stopped using Seance because of licensing issues. Im about to buy it and go over there because its a huge issue. What version of Mac OS are you using? It looks like it hasnt been updated in quite some time. Thanks so much for your help!

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New Here ,
Mar 23, 2022 Mar 23, 2022

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It's an old Macbook - probably like 2016 (it has Thunderbolt 2 ports) - provided from the rental house that we get the camera from.  They're running El Capitan 10.11.6

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New Here ,
Mar 23, 2022 Mar 23, 2022

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Thanks so much!

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