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1

Device not recognized, at least not 100%

Explorer ,
Mar 01, 2024 Mar 01, 2024

I always could use my SONY DSR PD170P to play my videotapes and record them with Adobe Premiere Pro. The SONY was connected with my Windows 10 computer via a firewire cable.

A few weeks ago I re-installed my computer and since then Adobe Premiere Pro doesn't recognize my SONY anymore. That is,.....when I play a videotape on the SONY, the Adobe PP capture screen does show the video and the VU-meters show the sound, but I can't capture the video anymore.

The capture screen says: STOPPED and only the red RECORD button and the blue STOP button are active, the rest of the buttons are greyed out. Pressing the RECORD button doesn't do anything.

Whenever I use a freeware program called WINDV I can record video and audtio (but of course I want to use Adobe PP again like I used to).

Anybody who can help me out with this?

TOPICS
Error or problem , Hardware or GPU , Import
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correct answers 1 Correct answer

Community Expert , Mar 05, 2024 Mar 05, 2024

Capture feature has been dropped as of 2024.

Even on 2023 Premiere can be very fickle.

Use WinDV instead or some older version like CS6.

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Adobe Employee ,
Mar 01, 2024 Mar 01, 2024

Hey there, @Marc VanZ,

I read your question. DV Firewire device control is no longer supported. Which version are you using? Let us know. I hope we can help you.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Explorer ,
Mar 03, 2024 Mar 03, 2024

I'm using Version 23.0.0 (Build 63)

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Adobe Employee ,
Mar 04, 2024 Mar 04, 2024

Hey @Marc VanZ,

Check out this doc: https://helpx.adobe.com/x-productkb/multi/video-applications-macos-catalina-compatibility.html. Could that be the problem? I hope the info helps.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Explorer ,
Mar 05, 2024 Mar 05, 2024

Hello Kevin, I have a Windows computer not a MAC. But I think I found the reason. Is it correct that the latest versions of Premiere Pro don't have a CAPTURE option anymore?

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Community Expert ,
Mar 05, 2024 Mar 05, 2024
LATEST

Capture feature has been dropped as of 2024.

Even on 2023 Premiere can be very fickle.

Use WinDV instead or some older version like CS6.

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