for a few days, I have been getting this extremely annoying Error in Premiere Pro. When I try to start up Premiere the splash panel comes up, but nothing happens (it doesn't show that it is loading anything). After a short time the error message 'Display Surface initialization failed' shows up and when I click 'OK', it closes.
I believe this error started to come up after the most recent update. I nearly always work with After Effects files in my Premiere Composition (Dynamic Link).
During the last few days I have gotten Premiere to start up a handful of times, by repeatedly trying to start it over and over again. Once in a while it actually starts for no apparent reason.
I have tried everything!!
Deleting and reinstalling Premiere Pro
Installing older versions
Unplugging all my external displays and devices
I even did a complete system reset of Windows with deleting every file on my computer
None of these things worked and Premiere still doesn't start up. I don't know what else to do and as I'm a freelancer this problem literally costs me money. Please, does anyone have an idea what I can do to fix this?
Premiere Pro Version: 22.5 (also tried 22.4 & 22.3.1)
Operating System: Windows 11 64-bit (newest Version)
Laptop: Dell XPS 15 7590
Processor: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz Installed RAM: 16,0 GB (15,7 GB usable) System type: 64-bit operating system, x64-based processor Pen and touch: Pen support
Hello Everyone. I just wanted to chime in because I tried all the fixes and have spent the last 18 to 20 hours trying to fix the "'Display Surface initialization failed'" error. We got it fixed adn it was because I was connecting my monitors through a hub! So, when I connected everything directly to the computer instead of through the "Display Link" everything works but if I had it through the hub, it gave me the error message almost every time. (Except when the Adobe tech Jestin was helping)
Before that I tried: -Updating the drivers -Updating Windows 11
-Unpluging vairous monitors one at a time
-Holding down Shift while starting Premiere to clear the cache -Holding down Ctrl while starting Premiere to clear something else
-I also reinsalled the entire adobe suite
-I also wiped my computer and reinstalled Windows 11 and then the Adobe Suite
-I also tried unistalling various plug-ins.
I am sure I am missing a few but basically those are the things I tried but it was having everything go through a display hub that caused the problems.