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12

Display Surface Initilisation Failed

Community Beginner ,
May 03, 2022 May 03, 2022

Hi there. My premiere pro won't open anymore. Everytime I start up the program it gives me this error saying - "Display Surface Initilisation Failed" and then exits the program. My iMac and premiere pro are all up to date and I can't seem to sort this issue out. Please help someone.

TOPICS
Crash , Error or problem , Freeze or hang
38.7K
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Community Expert ,
Feb 24, 2023 Feb 24, 2023

Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card.   And have you tried all the suggestions in this thread in a systematic fashion?   Might be helpful if you describe all your troubleshooting steps...

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Community Beginner ,
Jun 11, 2023 Jun 11, 2023

hey, I got the One solution It work for me that is driver update trough software name "driver easy" this steps to fixed problem click link> visit telgram > click prefferable link> download sofware from browser by direct link > after installation > open scann the hidden driver updates and update as soon as it update resert! IT work for me I love that! I hope it help you too, if yes let know

 

check the comment there for the full guide www.youtube.com/watch?v=g5Mq_YUXNrg&t=1s by vijay maurya

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Community Beginner ,
Jun 11, 2023 Jun 11, 2023

hey, I got the One solution It work for me that is driver update trough software name "driver easy" this steps to fixed problem click link> visit telgram > click prefferable link> download sofware from browser by direct link > after installation > open scann the hidden driver updates and update as soon as it update resert! IT work for me I love that! I hope it help you too, if yes let know

 

Direct link is on youtube "https: // www. youtube. com / watch?v=g5Mq_ YUXNrg&t=1s" just remove the space form link It will work

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Community Beginner ,
Jun 11, 2023 Jun 11, 2023

(Improved guide)

 

hey, I got the One solution It works for me that is driver update through the software named "driver easy" This
steps to fix the problem
download software > after installation > open scan the hidden driver updates and update as soon as it updates restart your pc!
It works for me! I hope it helps you too, if yes let know

if this all won't work, then there are two more steps for you

1) delete all junk files for premiere pro and after effects e.i autosave (unused one), preview, media caches files of pr and ae, and restart, if that won't work then the second step is the last step for you

2) reinstall your adobe pr and ae, notice before reinstalling take all backups of key shortcuts, presets, and source files and uninstall and also erase all preferences when Adobe will ask for your pr/ae you have to completely uninstall and reinstall this will definitely work! 

 

If you don't have a Hidden driver update pending!

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New Here ,
Jul 24, 2023 Jul 24, 2023

Hello,

I was also having this issue for several days and finally i am able to fix it.

Just go to your NVEDIA control panel and add Premier pro in the list.

That's it. 👍

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