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Does the PC freeze every so often for Premiere Pro?

New Here ,
Nov 12, 2021 Nov 12, 2021

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While I work on Premiere Pro or After Effects every 10 minutes more or less, my pc freezes, then black screen (I think of the GPU crash, as if I removed a peripheral device and put it back), after a few seconds the pc recovers, it happens that Premiere Pro sometimes tells me that there has been a GPU error and I can't see the video preview and etc. For work I always have to restart the program, I am attaching the log, what can it be?


I added the DxDiag so you can see my hardware.

Thanks for support!

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Freeze or hang

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Adobe Employee ,
Nov 13, 2021 Nov 13, 2021

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Hi Zenotto,

 

Sorry to hear about this. Have you tried doing a clean installation of the latest Studio driver for RTX 2070 & checked if it's working properly?

 

Thanks,

Sumeet

 

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