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Downgrade Premiere Pro

New Here ,
Oct 20, 2022 Oct 20, 2022

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I work with people who can't upgrade to PR 2023 or 2022, and have to use 2021.

I had until now, but I automatically upgraded to 2023 and now I can't use 2021.

The ban symbol appears over the Premiere icon (happens in AE too) and I can't open it.

 

When I tried the following error appeared:

I can't open the "Adobe Premiere Pro 2021" app because it may be corrupted or incomplete.

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Crash , Error or problem

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Enthusiast ,
Oct 20, 2022 Oct 20, 2022

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Older versions are available by choosing "Learn More", which appears when you hover to the left of the open button for Premiere. From there, choose the 3 dots beside the Open button, and you should be given options for previous versions, 

 

You might want to uninstall all the other versions first.

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New Here ,
Oct 20, 2022 Oct 20, 2022

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But PR 2021 doesn't apears. Only 2022 and 2023.

 

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New Here ,
Oct 20, 2022 Oct 20, 2022

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Otherwise, I've installed this version, but it can't be opened.

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Community Expert ,
Oct 20, 2022 Oct 20, 2022

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Need to contact support for a download link to 2021.

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Community Expert ,
Oct 20, 2022 Oct 20, 2022

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Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare

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Enthusiast ,
Oct 20, 2022 Oct 20, 2022

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Sorry, I should have noticed you were asking for 2021 version.

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